Feb
27
Posted on 27-02-2008
Filed Under (News) by Danielle

As some may have noticed, my site has had “we are moving over the next week” for a while now. So what’s going on?

We have NOT moved yet actually. Our 30-day escrow hit the 60-day mark early this week and we’ve been hearing “it will be tomorrow” for about a month now. Well today should really be the day we sign the papers, which means we should have the keys by Friday or maybe Monday, at which point we can start moving in. Just for clarification, the delay is due to Countrywide, not us, and they have even waived all escrow and per diem fees due to their “gross mis-management”.

On another frustrating front, our telephone, cable AND INTERNET services have been turned off, because even though we called Verizon again to push back the date of our move, they messed up again and turned it off anyway. So I am working from home using my modem that works off of cell service, which is only slightly faster than dial-up on a strong signal. Problem is, cell service in our current home is very weak (only 1 bar at best).

What all this means is that with intermittent service and (finally) moving, things will be slow and there will be delays in responding and getting things to you. I know you’re probably thinking that things have already been slow. Well, this entire process has been extremely stressful for all of us and came at a very poor time in relation to work stuff (trying to catch up from the holidays) and we are doing our best. No one could have anticipated the problems we are encountering so we’re taking it one day at a time.

And now, every single person in our household is sick. Our son has a fever that spikes up to 103 regularly and then the rest of us have horrible coughs and head congestion. Our youngest is 9 months and needs to be held a lot during this time, plus sleep for all of us is not readily available.

If you’ve made it this far, thank you. I do apologize for the delays over the last two months. The good news is I have a brand new scheduling and billing system that I’m hoping will be ready in the next two weeks that will help keep design projects going while giving both myself and our clients information about the status of their project at any time. In addition, I am looking for someone local to come work in our home office with us for a few days a week. So once we’re settled in the new house, things will be better and I can get back up to the level of customer service that I had before.

Thanks and please cross your fingers that we sign today and get this move over with soon!

EDITED TO ADD: We signed today! So we’ll be getting the keys hopefully Friday. My husband needs to pull the old carpet and install the wood floors over the weekend then we’ll be moving in starting Monday. :) Our internet service is scheduled for next Thursday so I may be on dial-up-speed until then. :(

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Feb
12
Posted on 12-02-2008
Filed Under (News) by Danielle

I must be psychic because Verizon did, in fact, turn off our internet and television to transfer it to the new house which we’re not moving into until next week! I was able to get it turned back on this afternoon and am emailing everyone back as I write this…well, shortly after I write this.

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Feb
10
Posted on 10-02-2008
Filed Under (News) by Danielle

Well, we still haven’t closed escrow on the new house - there’s just so many people refinancing right now that it’s causing major delays with the banks and loan people. Plus, we’ve had more than our fair share of hiccups along the way (it wouldn’t be us if it were a smooth process). So we’re supposed to sign tomorrow and then move this coming week.

Things are getting a bit hairy here, with all the commotion of an impending move and all that. We’re also still dealing with some extra care and testing of our 9 month old daughter to see what’s going on with her, so stress is high.

Also, Verizon - ahhh, lovely Verizon (not) - turned off our telephone service here at our current home because they think we’re moving tomorrow…even though we had spoken with them to reschedule the appointment. I would not be surprised if our internet access at home gets shut off as well. Luckily I have separate internet service for my laptop that works anywhere for when I’m on the road, but is not much faster than dial-up so it makes uploading files and websites quite time consuming and sometimes impossible.

So I’ll do my best to keep up with things but please bare with me - we did not expect things to go quite this wrong with our move but we’re doing our best to keep working through it.

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